System Insurance Billing Department

Welcome to the Texas A&M University System Benefits Administration Insurance Billing Department (SBA Insurance Billing Office). The SBA Insurance Billing Office provides billing and payment processing services for insurance premium payments for all Retirees, Survivors, Graduate Fellows, summer billing and employees on leave.


Contact Us

For questions about your benefits, contact the Human Resources office of the A&M System member where you work or from which you retired.

System Benefits Administration
Moore/Connally Building, 5th Floor
301 Tarrow Street
College Station, TX 77840

(979) 845-0015

Our Customer Service hours are Monday through Friday, 8 a.m. to 5 p.m. CST.

Frequently Asked Questions
Previous Billing Services - P&A Group

The A&M System previously contracted with P&A Group to bill and collect for insurance premiums. This change affects retirees, survivors, fellows, leave without pay employees on leave-without-pay who are being billed for their premiums, 9-month employees who have elected summer billing for their premiums, and COBRA participants who have retained insurance with the A&M System. P&A Group will continue to service past due billing accounts or remaining accounts until March 2021. P&A Group will continue to process and manage COBRA billing services.

Helpful Resources:

Contact P&A Group

General Inquiries and COBRA:
17 Court Street Suite 500
Buffalo, NY 14202
(800) 688-2611

Dept 652, PO Box 8000
Buffalo, NY 14267-8000
(800) 688-2611

Refund Process

All refunds will be made via check. The refund process may take 60-90 days.

In the event a refund is due to a deceased Billing Participant, the refund will be issued to the Estate of the Deceased.