Coronavirus (COVID-19) Information

Information regarding the Coronavirus (COVID-19) is changing rapidly and being made available as the situation changes. A&M System Benefits Administration is monitoring the news and updates. See the Center for Disease Control and Prevention website (CDC) for more information.

 
Health Information

Update 05/18/20: Extension of telemedicine services. A&M Care plan members, as well as those on the student insurance and graduate student employee plan, can receive telemedicine services from their network physicians who provide it, for medically-necessary, covered medical and behavioral health services for a zero copay until June 30, 2020. The claim must indicate services were provided via telemedicine/telehealth. If there is a need to continue this practice, we will re-evaluate before that time.

Update 04/27/20: Extension of telemedicine services. A&M Care plan members, as well as those on the student insurance and graduate student employee plan, can receive telemedicine services from their network physicians who provide it, for medically-necessary, covered medical and behavioral health services for a zero copay until May 31, 2020. The claim must indicate services were provided via telemedicine/telehealth. If there is a need to continue this practice, we will re-evaluate before that time.

Update 04/16/20: As a part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act passed into federal law on March 27th, 2020, many new health care products are now eligible for purchase with FSA funds. Feminine/menstrual care products (tampons, pads, liners, cups, sponges, etc.) are now medically eligible products, and over-the-counter drugs (antihistamines, antacids, cold medications, etc.) no longer require a prescription to be purchased with FSA dollars.

Update 04/13/20: The A&M System will waive all member deductibles, copays and coinsurance costs for treatment related to COVID 19, April 1, 2020 through May 31, 2020 for all of the BCBS A&M Care Plans, including the Grad Plan.

Update 04/05/20: The two-step wellness incentive program completion date has been extended from June 30, 2020 to August 31, 2020. There are several checklist activities, such as Well onTarget Self-Management Programs, educational HealthQuests, and MDLIVE registration, that can be completed digitally/virtually and we encourage members to participate in those programs to promote their health and wellbeing while avoiding nonessential appointments. Not all members have the same checklist items and further information can be found on the System Benefits Administration website.

Update 03/16/20

  • Until further notice, the co-payments, co-insurance, and deductibles for COVID-19 testing consistent with guidance issued by the Centers for Disease Control and Prevention (CDC) will be waived by the A&M System health plans. Express Scripts is also authorizing payment to pharmacies for up to a 90-day supply of any prescription medication for individuals, regardless of when the prescription was filled.
  • As of Monday, March 16, A&M Care plan members, as well as those on the student insurance and graduate student employee plan, can receive telemedicine services from their network physicians who provide it, for medically-necessary, covered medical and behavioral health services for a zero copay until April 30th. The claim must indicate services were provided via telemedicine/telehealth. If there is a need to continue this practice, we will re-evaluate before that time.
  • As of Thursday, March 19, the MDLIVE copay of $20 will be temporarily waived for all services until further notice.
  • Due to the closing of day cares and employers directing employees to work from home, enrolled employees are eligible to reduce their dependent day care flexible spending account contributions through a Life Event Benefit Change within 60 days of the work-from-home date. They will be able to change their deductions again when they return to work, as it will still be considered a Life Event.

Blue Cross and Blue Shield of Texas

BCBS Informational Flyer Regarding Coronavirus  |  Spanish

 

MDLIVE Virtual Visits

The MDLIVE copay of $20 will be temporarily waived for all services until further notice.

MDLIVE Website 

 

Academic Blue – Student Health Plans

FAQ

Telemedicine Copay Waived

 

Stress and Anxiety Assistance

ComPsych Guidance Resources

  1. Log into ComPsych at guidanceresources.com
  2. Search “Coronavirus” at the top of the page.
  3. Click on the resources of interest to you to get to all articles.

ComPsych Webinar

CoronaVirus Resource Platform

 

 

Digital Wellness and Education

AIRROSTI – Tech Neck and Health at Your Desk

Airrosti is a safe and highly effective alternative to surgery, pain management, and long term chiropractic or physical therapy treatment programs available to A&M System members under the wellness program. Practice stretches to prevent Upper Cross Syndrome or to help your posture while working from your home desk with these handouts from Airrosti.

 

Stay Grounded‘ with Naturally Slim – A handout of simple practices to stay mindful and de-stress during this uncertain time.