Virtual Visits through MDLive

Virtual Visits is a  feature provided by MDLive through your Blue Cross and Blue Shield of Texas (BCBSTX) health plan. It is available to covered employees and retirees in the A&M Care Plans. You can schedule visits with doctors and therapists via telephone, online video or mobile app. This alternative to in-person appointments provides health care for simple, non-emergency medical and behavioral health conditions 24/7/365.

You can select your doctor from a large, national virtual visit network, or choose to meet with the first available physician. If you want to meet with the same doctor on your second virtual visit, you are able to select him or her from your MDLive dashboard for a follow-up appointment. When appropriate, prescriptions can be sent to your pharmacy of choice. Behavioral health consultations are available by appointment and video only.

To use MDLive, go to and activate your account. You can also download the MDLive app on your phone. Get the app: search for MDLive in the iTunes App Store or Google Play.

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