FAMIS News - September 2011 »

Entire Connection Software Certificate

If you are getting an error when connecting to Entire Connection (Error:14:120), a new certificate needs to be installed on your computer. Please contact TAMU's Help Desk Central (979-845-8300 or helpdesk@tamu.edu) for assistance with the installation of this certificate.

FAMIS Screens and Screen Cards

Links to new FAMIS web pages showing available FAMIS screens may help you find the FAMIS screen you need to use for a specific task. These links are available on our FAMIS Manuals web page at the bottom of the second column.

In addition to the new screen web pages, we now have screen cards (PDF format) - one for AFR/FFX/SPR screens and one for FRS screens.  These screen cards should be printed double sided, landscape, on 8x14 inch paper.

The Screen Search link gives you access to our searchable FAMIS screens database.  Type in a screen number to view a list showing what FAMIS User Manual(s) to consult in order to learn more about the screen.

The Screen Tips/Information link provides helpful tips and information about using our FAMIS screens.  (This information is also included on the AFR/FFX/SPR screen card.)

REMINDER - Email Address Change for FAMIS Services

The A&M System Offices are changing email extensions to @tamus.edu.  The conversion began on June 1, 2011 and will end May 31, 2012.  This change only affects email addresses for System Office employees.

Please note the change of email addresses for FAMIS and FAMIS Production Services:

famishelp@tamus.edu
famisprod@tamus.edu

In addition, please change any email lists for FAMIS employees from @tamu to @tamus.edu, as well as any documentation that might reference these email addresses.

An online FAQ web page provides additional information about this change: http://www.tamus.edu/offices/bcs/email/

Kudos from Our Users

  • "The FAMIS group goes the extra mile. Thank you for the extra efforts that you all have made to help my group meet reporting deadlines."
  • "Just wanted to say thank you for assisting us today. Thank you for being patient while we figured things out as we went along. We appreciate the support and dedication that you and the rest of the FAMIS team demonstrate in helping us process transactions and to keep business flowing. We are indebted to you and the rest of the FAMIS team’s guidance and support."
  • "You guys are great!"
  • "Thanks for the quick response."

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User Manuals

The following updated manuals and guides are now available for viewing and printing:

ManualVersion
TDP Guide 2.0
Year-End 7.4
(reformatting other manuals)

To view the most current version of a user manual, click on the "FAMIS Manuals" link on the navigation menu and login using your FAMIS UserID. Our user manuals are available in Adobe Acrobat PDF format and text version.

Need Help?

Using the FAMISHELP contact form can save time and long distance charges. It also allows the person on HOTLINE to research your question/problem and provide you with a more specific answer.

Please do not send E-Mail directly to our staff members. If a staff member is out of the office you may not get an answer to your E-Mail until they return. Contacting FAMISHELP will ensure that your message is read and that you will get a response.

FAMIS SERVICES
Help Line: (979) 458-6464
FAX: (979) 458-6455
E-Mail FAMISHELP

FAMIS PRODUCTION
Phone: (979) 458-6470
FAX: (979) 458-6455
E-Mail FAMIS Production

Other Contacts

Passwords:
Security Administrator
Using FAMIS Screens:
User Representative

Training:
User Representative
FAMIS Reports:
FAMIS Production Services
FAMIS Assistance:
FAMIS Help Line
(979) 458-6464
Connecting to FAMIS:
Your Network Administrator
Entire Connection:
Purchase - contact SELL
Technical Help:
After 5pm and on weekends call
TAMU's HelpDesk Central
(979) 845-8300 if you experience problems with FAMIS system or database.

NOTE:  TAMU CIS performs maintenance on Sunday mornings -- FAMIS may be unavailable until Noon.

Past Issues

2011
06/2011
03/2011

2010
03/2010
06/2010
09/2010