FAMIS News - March 2013 »

FAMISHELP

When emailing FAMISHELP with your questions about a FAMIS screen, report, or error message please provide the necessary information that will enable our User Services group to research your question and provide you with the answer you need.

It is always helpful if you can include a screen shot, document number, etc.  If the screen displays a Vendor ID or a person's Social Security Number, please alter this information before sending it in an email message.

If you would like to send a screen shot of a FAMIS screen while you are viewing it, click on FILE, SEND SCREEN.  This feature places a text version of the screen data in a blank email message and allows you to alter confidential information before sending it to famishelp@tamus.edu.


FAMIS Services Updates

Our programmers and User Services group have been busy helping our users with FAMIS, Canopy and Concur.  Click on our "FAMIS Updates" link on the navigation panel to read about the additions and modifications made to screens, reports, programs and processes.


FAMIS Password

If you forget your FAMIS password, or need to have it reset, contact your FAMIS Security Administrator.


eTravel - Travel and Expense System

Looking for information on eTravel, Concur, Concur forms? The following web page provides information and useful links to help you find what you are searching for:

http://www.tamus.edu/offices/travel/

If you have a question about Concur, contact one of the Concur Operational Team Members for your campus. For Concur access questions, contact your Concur Security Administrator.  If you forget your Concur/SSO password, please contact your SSO Administrator.


Kudos

  • "Awesome.  Many thanks to all!"
  • "Many thanks!!!"
  • "Thanks for your excellent explanation."
  • "Thanks for taking care of our request so quickly."
  • "Thanks for the quick response!"

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FAMIS Office Location

John B. Connally Building
301 Tarrow Street
College Station, TX 77840-7896

(Map)

(Mail Stop 1144)

 
College Station, Texas weather forecast bar showing time and local temperature.

User Manuals

Recently updated manuals and guides:

ManualVersion
Several in process

FAMIS Screen Search

FAMIS Screen Cards:

AFR/FFX/SPR

FRS

Need Help?

Using the FAMISHELP contact form can save time and long distance charges. It also allows the person on HOTLINE to research your question/problem and provide you with a more specific answer.

Please do not send E-Mail directly to our staff members. If a staff member is out of the office you may not get an answer to your E-Mail until they return. Contacting FAMISHELP will ensure that your message is read and that you will get a response.

FAMIS SERVICES
Help Line: (979) 458-6464
FAX: (979) 458-6455
E-Mail FAMISHELP

FAMIS PRODUCTION
Phone: (979) 458-6470
FAX: (979) 458-6455
E-Mail FAMIS Production

Other Contacts

Passwords:
Security Administrators
Using FAMIS Screens:
User Representatives

Training:
User Representatives
FAMIS Reports:
FAMIS Production Services
FAMIS Assistance:
FAMIS Help Line
(979) 458-6464
Connecting to FAMIS:
Your Network Administrator
Entire Connection:
Purchase - contact SELL
Technical Help:
After 5pm and on weekends call
TAMU's HelpDesk Central
(979) 845-8300 if you experience problems with FAMIS system or database.

NOTE:  TAMU CIS performs maintenance on Sunday mornings -- FAMIS may be unavailable until Noon.