Using DentalQual and Delta Dental’s Provider Search

Searching for quality dental care in your area?

DentalQual is a quality-of-care rating system on Delta Dental’s website. Scores are based on 5 measurement categories using treatment data:

  • commitment to best practices
  • treatment outcomes
  • treatment recommendations
  • patient retention
  • cost-effectiveness

Dentists are compared to their same specialty peers in the same local zip code. The results are updated automatically every month, based on DentalQual’s review of de-identified, aggregate claims.

Visit the deltadentalins.com website to get started.

  1. Click Find a Dentist, enter your Zip code, and select your plan (Delta Dental PPO or DeltaCare USA HMO).
  2. Look for the DentalQual rating at the top of the listing box on the search results page.

Quality scores are not intended to be a guarantee of any dentist’s quality and they are not a substitute for professional advice. At this time, DentalQual scores are only shown on the directory pages for dentists with enough available data to be rated. The A&M System does not verify the quality score ratings.

Accessing Your Insurance ID Cards

When you enroll in benefits for the first time, you should receive ID Cards for a Blue Cross and Blue Shield Medical plan, Express Scripts Prescription drug plan, Superior Vision plan, and Delta Dental plan. You are not required to carry the hard-copy of any of these cards to receive services at most physicians’ offices, unless the specific office requires it. However, we understand that you may like having your information readily available in one place.

Misplacing your insurance ID cards can be a pain when trying to go to an appointment or get a prescription! You can follow the steps for each insurance plan below to get a new ID card, and then keep them all in one place on MyEvive. MyEvive has the ability to save images of multiple ID cards, so all you need is your phone and the MyEvive app the next time you need your card.

Blue Cross and Blue Shield of Texas
You can request a paper copy using Blue Access for Members.

  1. Log in to your Blue Access for Members account at https://bcbstx.com/tamus.
  2. From your dashboard, click the image of the ID card on the left hand side.
  3. You can print a paper copy of your ID card, or order one from this page!
  4. If ordered, a new ID card will be mailed to the address on file within two weeks.

Express Scripts
Retirees on the 65 plus plan and their spouse will have separate ID Cards.

  • Log into your Express Scripts account.
  • Select the Account tab from the main menu.
  • Click Member ID Card.
  • Download your card from this screen.

Superior Vision
Although you are not always required to present your vision ID card, it is good to keep for your records.

  1. Go to Superiorvision.com and select “Member Log in” in the top right.
  2. Log in using your username and password.
  3. From the home page, select Print ID Card from the menu.

Delta Dental

Although you are not always required to present your dental ID card, it is good to keep for your records.

  1. Go to deltadentalins.com/tamus.
  2. Click “ID cards”.
  3. Log in to Delta Dental primary website.
  4. Click “Get ID Card”
  5. Select Print ID Card or snap a picture of your digital copy!

You will automatically receive a new ID card if you have a qualifying life event, if the carrier or the A&M System choose to do a full re-issue, or if you are enrolling for the first time. Your spouse should receive a copy of the medical ID card, and you will receive an additional copy of your vision ID card if your spouse is enrolled.

Where Do I Get My Flu Shot?

The Centers for Disease Control and Prevention (CDC) advises that the single best way to protect yourself against the flu is to get vaccinated each year. If you are enrolled in one of the A&M Care medical plans, Blue Cross and Blue Shield of Texas and Express Scripts will cover the cost of your flu shot. The flu shot may also be an option on your MyEvive Personalized Incentive Checklist*!

You may get your flu shot at:
•   Your primary physician’s office. You do not need to pay a copay to receive just a flu shot. If you receive other services at the same appointment, there may be a copay.
•   HEB and Walgreens Pharmacies. Present your Blue Cross and Blue Shield medical card instead of your Express Scripts ID card.
•   On-site flu clinics hosted by your A&M System campus or Agency

*The MyEvive Personalized Checklist is available to A&M Care plan participants and their spouses enrolled in the plan. You may only see the flu shot option once per plan year. All other Two-Step Wellness Program participation requirements apply. See https://tamus.edu/business/benefits-administration/wellness/ for more information.

 

Using Your Benefits While Traveling

Using Your Benefits While Traveling

Using Your Benefits While Traveling

The holidays are approaching and this is the most popular time of year for employees to travel. Make sure you are covered if you need medical care while traveling.

First– Save all of your information

Do you know your Group Number and Insurance ID by heart? No? That’s okay. The MyEvive app lets you save space in your carry-on and upload your insurance ID cards to your phone! Download it using the Employer Name: Texas A&M University System.

Medical and Prescription Drug

You should keep a list of your emergency contacts on hand, and save the Blue Cross and Blue Shield BlueCard customer service number: 1-866-265-1212. A Benefits Value Advisor can help you find in-network services in the region you are traveling. The BlueCard Program* helps Blue Cross and Blue Shield of Texas (BCBSTX) members get needed health care when you travel outside your plan service area.

If you need a prescription drug supply for a period longer than 30 but less than 90 days, have your physician write a prescription for the needed dosage and send it directly to Express Scripts (ESI) with one mail-order copayment (twice the retail pharmacy copayment).

  • Your 90-day mail-order prescription should be sent to:
    Express Scripts, Inc.
    P.O. Box 650322
    Dallas, Texas 75265-0322

Or, you may ask your doctor to call 1 888 327-9791 for instructions on how to fax the prescription to Express Scripts. Your doctor will need to use your social security number or ESI member ID number to complete the transaction. (Only doctors can fax prescriptions to ESI.)

If you have more than one prescription filled, send one copayment for each prescription. Be sure to start this process at least three weeks before your departure date. First-time orders arrive within 8 to 11 days. Refills usually arrive in less time – 7 to 9 days. The best time to reorder is when you have about a 14-day supply of your medication remaining. This will help ensure that the medication is received when it is needed.

Vision

The only thing worse than getting sick while traveling is losing your contact lenses. Pack at least two extra pairs of contact lenses while traveling so you have replacements. To locate a network provider in the area in which you will be traveling, or to get information on how the plan handles claims for services you receive while traveling, contact Superior Vision at (844) 549-2603.

Dental

Within the United States, you may use any licensed dentist for covered services. Generally, you will pay less out-of-pocket by using a PPO network. Delta Dental’s National Dentist Directory is online at www.deltadentalins.com.

*The BlueCard Program is not available for Medicaid and Medicare Advantage members