What changes are being made for individuals who are billed for their A&M System insurance premiums?
Who will this insurance premium billing change affect?
When will I receive my first bill from P&A Group?
How and where do I send/make my COBRA or insurance premium payment?
- ACH Payment – If not already established, you may authorize an ACH automatic debit from your checking or savings account by completing an online request through your member account. Alternatively, you can setup an ACH automatic debit from your checking or savings account by completing the ACH authorization form and return the completed form to the P&A Group by mail or fax. With either of these options, you will still need to make an initial payment while this ACH process is setup.
Please Note: If you are already set up with ACH debit transactions through the A&M System, the information will be transferred to P&A and will require no further action from you. If you need to change or update your account, please work with P&A directly
- Secure Online Payment – To make a one-time payment or set-up recurring monthly payments, create an online account on the P&A Group website www.padmin.com
- IVR (Integrated Voice Response) or Pay By Phone – To make a one-time payment or set-up recurring monthly payments, call P&A Group at (800) 688-2611.
- Check or Money Order – Pay by check or money order by mailing your payment to P&A Group: Dept 652, PO Box 8000, Buffalo, NY 14267-8000.
Where can I check to see if my insurance premium payment was received?
What happens if my insurance premium payment is late or not received by the 1st of the month?
Will I receive an invoice if I am on automated bank draft (ACH)?
How can I change my tobacco-user status as a COBRA participant?
What is P&A Group’s role in COBRA coverage?
What are my payment options for COBRA premium?
- Log in to your My Benefits account and set up an ACH withdrawal, which is an automatic withdrawal from your chosen bank account.
- Call the P&A Group automated telephone system at (800) 688-2611, where you can make a payment over the phone.
- Mail a personal check or money order to P&A Group, 17 Court Street Suite 500, Buffalo, NY 14202.
- Contact the P&A customer service department at (800) 688-2611 x6705 to make a one-time online payment.