I’m looking for a network dentist under the new A&M Dental plan, and it seems as if Delta Dental has fewer dentists than CIGNA. Why would we change to a plan with fewer dentists?
Delta Dental actually has more dentists in its two networks than CIGNA had in its single network. In fact, the increased number of network dentists was one of the reasons that Delta Dental was chosen to provide benefits to A&M System employees.
The Delta Dental PPO network dentists offer the greatest discounts. The Delta Dental Premier network dentists offer smaller discounts, but prices are guaranteed to be no more than the reasonable and customary cost. That means you won’t have to pay extra costs as you might at a non-network dentist.
When you search the Delta Dental online directory, the two provider lists are separate. You have to search the PPO network list and the Premier network list separately to find all of the participating dentists. We have discussed this with Delta Dental, and they are reviewing the issue.
Some dentists appear on both lists because some employers use only one network. A&M System employees receive the greater PPO discount from these dentists.
For more information on using your dental benefits, see the online brochure Getting
the most from your Delta Dental plan (PDF). 