Ideally, you should wait until you have your plan ID card, which should arrive before your coverage takes effect or within 10 to 14 days after. Your card serves as evidence that you’ve enrolled in the plan. If you haven’t received your ID card, you can use your Insurance Enrollment/Contact Summary Sheet as proof of coverage if you need to see your doctor or have a prescription filled. You can access and print this sheet by clicking on the Benefits tab within the HRConnect online system. Your Human Resources office can also provide this information for you. In addition, temporary ID cards for some plans are available from plan web sites or from the System Human Resources website.
Your doctor or pharmacy may contact your insurance carrier to verify your
coverage. The carrier will be able to verify your coverage only if it has
received your coverage information from the A&M System. If the carrier
hasn’t yet received the information, you should contact your Human
Resources office for assistance. 