The Texas A&M University System

Hummingbird Software

FAMIS Services (famishelp@tamus.edu) is available to help you with "using" Hummingbird for accessing FAMIS.

You should contact the Texas A&M University's Helpdesk Central (http://hdc.tamu.edu) if you need help with "installing" Hummingbird software. You may also call them at (979) 845‐8300.

Reminder - Who to Contact for Assistance

Connection to FAMIS

TAMU Helpdesk Central (979-845-8300), http://hdc.tamu.edu

FAMIS Password Reset

Security Officer for your campus

User Representative for your campus

Using FAMIS

FAMIS Services (979-458-6464), famishelp@tamus.edu

Reports, DDRINT, Infoview

Production Services (979-458-6470), famisprod@tamus.edu

FAMIS Screen Fields Added for Maestro System

"Admn CC" and "Center CC" fields were added to FRS Screens 6, 50, 51 and SPR Screen 114 to provide campus codes for "Center" and "Administrator For" departments and subdepartments. There is also a help feature (using "?" or PF2 key) on the Dept: field.

SPR Screen 114 has two display options. It can be displayed with all the information on one screen, which is the default, or you may press PF6 PanOn to turn the panel display on and press PF11 to view two additional panels of information.

Alternate Banks

An edit has been placed on FAMIS screens that requires the Alternate Bank to be numerical or asterisks (*****).

Kudos From Our Users

• "Your customer service is excellent! I think your team always does an excellent job taking care of us."
• "Thanks a million!!!! Y'all are the best."
• "Thank you for your attention to this matter! We REALLY do appreciate you!"
• "Budget Upload...this is so WONDERFUL!!!"
• "Thank you SO much for your help, and to the entire FAMIS group for all you do."
• "You guys are great! Thanks so much!!!"

User Manuals

We are in the process of revising several of our FAMIS User Manuals. The following updated manuals and guides are now available for viewing and printing:

To view the most current version of a user manual, click on the "FAMIS Manuals" link on the navigation menu and login using your FAMIS UserID. Our user manuals are available in Adobe Acrobat PDF format and text version.

Need Help?

Using the FAMISHELP contact form can save time and long distance charges. It also allows the person on HOTLINE to research your question/problem and provide you with a more specific answer.

Please do not send E-Mail directly to our staff members. If a staff member is out of the office you may not get an answer to your E-Mail until they return. Contacting FAMISHELP will ensure that your message is read and that you will get a response.

FAMIS SERVICES
Help Line: (979) 458-6464
FAX: (979) 458-6455
E-Mail FAMISHELP

FAMIS PRODUCTION
Phone: (979) 458-6470
FAX: (979) 458-6455
E-Mail FAMIS Production

Other Contacts

Passwords:
Security Administrator
Using FAMIS Screens:
User Representative
Training:
User Representative
FAMIS Reports:
FAMIS Production Services
FAMIS Assistance:
FAMIS Help Line
(979) 458-6464
Connecting to FAMIS:
Your Network Administrator
Entire Connection:
Purchase - contact SELL

For Technical Help contact:
TAMU HelpDesk Central
(979) 845-8300

Past Issues

2010
03/2010