2) What is the proper way to delete dependents?
Dependents are not usually deleted. If a dependent is no longer covered, the flags should be set to 'N' and a Stop Date should be entered. If it is necessary to delete the dependent, such as mistakenly entering the wrong dependent at Annual Enrollment, then the dependent flag should be set to 'N' along with entering a dependent stop date. Once the first Wednesday of the month has passed, the dependent can then be blanked out entirely from the Screen. Waiting until after the first Wednesday will allow the dependent stop record to be sent to the carrier.
This page was last updated on 06/23/2010 13:16:23