8) When will I need to request a new invoice through the Bill Request Screen - Screen 641?
The only time that you should request a new invoice through the Bill Request Screen (641) is when you are billing someone for amounts already due. The most common reason is because a new retiree’s Benefit Maintenance Screen (106) did not get changed in time to have their first automated bill printed. If Screen 106 doesn’t get changed until after BILL0008 has run for the month, then you will need to go in and request a bill for the coming month - these amounts are already due. Never request a bill for amounts that will be due in the future. This will result in double billing since the automated billing program will also create an invoice when it is run. The same rule holds true for adjustments. You will most usually need to use Screen 641 to adjust a bill when the retiree’s coverage has retroactively changed.
This page was last updated on 06/11/2010 17:09:28