2) What do I do if only a partial amount of a bank drafted amount needs to be refunded?
A person paying by draft can now be adjusted the same as a person who sends in a check. This change is allowed now since ACH transactions are shown separately in FAMIS. So for example, if a person was drafted for Employee and family coverage, when he should have been billed for just Employee-only coverage, both the Bill and receipt should be changed to reflect Employee only coverage; just as you would a person sending in a check.
This page was last updated on 06/11/2010 17:02:49