This information is intended to direct you to the appropriate individual or office that can provide the assistance you seek. All requests and inquiries should be directed to the follow email addresses:
BPP-PROD@tamus.edu
Use this email address for requests pertaining to items already in production like:
- Granting or Changing BPP screen access
- Scheduling related issues including postponing a process to allow late entry
- Reports:
- Distribution – if they have been run or need to be rerun
- Requesting an ad hoc (or as needed) report to be run
- Changing a print location or number of requested copies
BCSSupport@tamus.edu
Use this email address for requests pertaining to:
- Desired system enhancements
- Questions about procedures and processes for the BPP System
- Help using BPP or web base applications such as HRConnect, iBenefits, LeaveTraq, TimeTraq, TrainTraq , SSO, and Time & Effort
BPP Staff
Email Addresses and Phone Numbers for our team
Workstation Contacts
Primary Payroll and HR Contacts at each workstation
Subject Matter Support
Expertise from peers on a particular subject matter
TAMUS Imaging Contacts
Parties responsible for managing imported documents
Authorized Security Requestors
Parties who are authorized to sign off on request for access (SOR's for Web, Data Warehouse, Mainframe and Alva)